SAP System Administration and Authorisation Management Support shall be provided by a
consultant experienced in providing System Administration Support for SAP Systems.

Providing second level functional support to EUMETSAT Service Desk members,
especially in identifying the root cause of the problem (user error, client setup, SAP
Bug, Customisation error, authorisation mistake etc.), and resolve the problem.
In execution of this task, EUMETSAT Service desk System will be used and calls
will be registered, monitored, resolved and documented within the EUMETSAT
Application.

Providing System administration support, mostly SAP Authorization Management,
including user management, role management, as well as running transports, upon
request from the SAP Key User Group. The detailed tasks include:

• Authorisation and User Management
  
  Develop and maintain authorisation profiles and roles
  
  Design, implementation and functionality check of the basis
  administration roles
  
  Definition of users and authorisations including SAP delivered users
  (SAP*, DDIC etc.) (all clients except 000)
  
  Create/maintain users and their access rights in development and test
  environments
  
  Maintain assignment of users to roles (prod, test, dev.)
  
  Unlock users in SAP system, if needed
  
  Support preparation of Yearly System Licence Report (Licence Audit
  prep.)
  
• System Administration:
  
  Define, create, document and execute regular SAP System
  Administration Tasks (daily, weekly, monthly checks as well as SAP
  Procedures for specific activities)
  
  Analyze and clean up update terminations
  
  Analyze and clean up lock entries
  
  Schedule, check, monitor, restart, troubleshoot and maintain
  application batch jobs
  
  Configuration of front-end printing within the SAP system
  
  Carry out transport requests
  
  Apply SAP Notes to SAP Hosted Software system (non Basis)
  
  Use SAP Hosting defined Tracking system to enter and update
  Technical Requests
  
  Define and perform the post-copy tasks after system copy
  
  Maintain LDAP Configuration
  
  Update EUMETSAT Documentation
  
• Portal Administration:
  
  Manage users and their roles in Test and Production Portal
  
  Create and maintain Portal Roles and support Portal Content
  Development
  
  Administrate Enterprise Portal
  
  Administrate Universal Worklist
  
• SAP Workflow Administration:
  
  Monitor and administrate SAP Workflow
  

The consultant providing the support is expected to have:

• Proven experience and expert knowledge in providing SAP Authorisation
  Management Support for SAP ERP 2005,
  
• Proven experience in providing SAP System Administration Support for SAP ERP
  2005 and Netweaver 7.0,
  
• Deep knowledge of SAP Basis and Portal Administration.
  
• Knowledge of SAP workflow concept and models and the ability to review and trace
  workflow logs and errors.
  
• Basic understanding of ABAP programming language
  
• Proficiency in use of Microsoft Office Tools, especially Microsoft Word.
  

In addition to the above, the following will be considered as advantageous:

• Experience of working in a public sector organisation comparable to EUMETSAT.
  
• Knowledge of incident and change management fundamentals and principles,
  preferably having used processes conforming to the ITIL standard for IT Service
  Management.
  

The consultant shall have customer focus and service orientation as well as highly effective
interpersonal skills in dealing with demanding customers. Since the job requires active
support and communication, the consultant shall also have the ability:

• To communicate effectively verbally and in writing,
  
• To prioritize, plan, and resolve conflicts,
  
• To manage multiple assignments, and
  
• To work in a team environment.
  

The official languages of EUMETSAT are English and French. The working language for the
position is English and therefore the consultant must be able to work effectively in this
language and have knowledge of the other.

• Great opportunities for training and personal development
• Challenges in advanced technical environments
• International and cosmopolitan working atmosphere
• Highly competitive salary

Bitte senden Sie uns diese per E-Mail an jobs@bitworks.net unter Angabe der Stellenbezeichnung und Referenznummer umgehend zu.

Schriftliche Bewerbungen werden nicht zurückgesandt.