The IT Desktop Computing Engineer and Administrator, in the Information Technology
Service Support Group, will design, validate, deploy and support the desktop and laptop
systems (OS and the applications).

The detailed tasks, in order of priority, are as a minimum:

• prepare, validate and execute the distribution of software applications, upgrades and
  patches to desktops/servers using the Novell Zenworks Software Distribution / Patch
  Management systems;
  
• operate and maintain the hardware and software asset information via the Zenworks
  Asset Management System; monitor and report on software license usage, maintaining
  the software license inventory;
  
• operate and maintain the antivirus management infrastructure based on Symantec
  Enterprise Security; ensure that all systems are having the latest virus patterns and a
  managed firewall configuration;
  
• analyse users needs and provide input for the procurement of software applications or
  for upgrading the existing ones;
  
• provide second and third level user and technical support for user applications and
  desktops;
  
• contribute to the procurement of licenses by providing specifications and performing
  price inquiries, as well as act as interface with software suppliers regarding
  procurement, warranty and maintenance issues;
  
• maintain a verification and validation environment to verify and validate software
  updates and roll-outs;
  
• monitor and report on performance indicators for services and systems and perform
  health checks on the IT infrastructure and systems.
  

In the performance of these tasks, the consultant shall apply the relevant system engineering
standards, as well as procedures for:

• quality management
  
• configuration and change control
  
• system operations and maintenance
  

The consultant shall have preferably a University degree in Information Technology or
comparable discipline (or equivalent professional experience) together with proven 5 years of
experience as IT System Engineer and Administrator in a demanding and heterogeneous
computing environment.

MS certifications are considered an asset.

The consultant is required to have as a minimum:

• extensive experience in using Novell Zenworks to package and distribute office
  applications;
  
• demonstrated experience in installing and operating the Novell Zenworks Suite;
  
• extensive knowledge of administering and deploying office packages (e.g. MS Office,
  MS Visio, MS Project, financial and technical applications);
  
• demonstrated experience in installing, administering and remotely managing Windows
  XP desktops;
  
• experience in operating a managed antivirus/firewall system like Symantec Endpoint
  Protection.
  

In addition, the following aspects shall be considered an advantage:

• knowledge of and experience in administering MS Active Directory;
  
• knowledge of other distribution systems (MS SMS or Landesk);
  
• knowledge of and experience in the specification, design and implementation of MS
  based system and services;
  
• experience of migrating from Novell to Microsoft environments;
  
• experience in a structured, ISO 9000 certified project and service environment;
  
• knowledge of change and configuration management fundamentals and principles;
  
• knowledge of ITIL.
  

The variety of the tasks requires a high degree of autonomy and the close interaction with
users of the IT environment requires good communication skills and a customer-oriented
approach with some experience co-ordinating IT related projects.

The official languages of EUMETSAT are English and French. The working language for the
position is English and therefore the consultant must be able to work effectively in this
language and have knowledge of the other.

• Great opportunities for training and personal development
• Challenges in advanced technical environments
• International and cosmopolitan working atmosphere
• Highly competitive salary

Bitte senden Sie uns diese per E-Mail an jobs@bitworks.net unter Angabe der Stellenbezeichnung und Referenznummer umgehend zu.

Schriftliche Bewerbungen werden nicht zurückgesandt.